CWWR brings business operations expertise to the forefront of all of its client engagements. We have significant hands on 'running the business' experience in all aspects of sales, service, and marketing as well as the IT and data integration core skills that make Customer Relationship Management (CRM) solutions really work. Producing actual targeted business outcomes from the use of 'CRM' tools is our story!
Our core expertise is the alignment of an organization from lead generation through to revenue realization. We identify the most optimal paths and build, with our clients, the business process and technology support to maximize profitable revenue generation at the most effective investment per lead path.
We know how to drive the business and get results!
CWWR prefers 'active' projects with specific targeted outcomes and clear Executive sponsorship. Involvement typically includes customized parts of the following:
- Business Operations Advise
- Assessment of existing Salesforce.com implementations which includes the associated business processes and data integration
- Lead Generation and Campaign Builds
- Revenue Alignment activities
- Strategic Direction or Planning
- Sales & Marketing Optimization including all aspects of Digital Media & Collateral tools
- Data Integration needs to support Sales, Marketing and Service
- Leadership Development for Profitable Revenue
- Organizational Review, Design and Effectiveness for Growth
- Implementation of Sales, Service, Marketing and Analytics solutions from Salesforce.com
- KPIs and Metrics/Performance Monitoring
** Every engagement is customized to meet client needs.